Do you want to help make Gävle even better with us?

In Gävle municipality, we work together with commitment to offer our residents a safe and inspiring environment. We offer you a trustworthy workplace where you can develop in your work and grow as a person. Welcome with your application!

The unit for financial assistance is located at Första Magasingatan 9, and our unit consists of about 35 employees with various job titles such as financial assistance administrators, senior financial assistance administrators, and administrators.

JOB RESPONSIBILITIES

The role of financial assistance administrator is central to our operations and contributes every day to ensuring that people receive the support they need. We are now looking for a structured, service-oriented, and dedicated administrator for the unit for financial assistance.

As an administrator, you have an important function in the organization. Your work is varied and adapts to the needs of the organization, making the role both dynamic and developmental. You work closely with our caseworkers and managers and provide valuable support in their daily work. By ensuring professional and efficient administrative support, you create good conditions for our caseworkers to focus on their mission to provide the best possible service to the municipality's residents.

You are responsible for qualified administrative tasks that are crucial for the organization to function smoothly, efficiently, and legally. With your structure, accuracy, and sense of service, you contribute to quality at every level.

Your tasks include:

• Registering and managing cases in the operational system
• Expediting and archiving documents and files
• Scheduling meetings and coordinating administrative tasks
• Correcting and rectifying inaccuracies in systems and documentation
• Posting invoices and managing case registration
• Seeking reimbursements from the state
• Performing specific administrative tasks at the request of caseworkers
• Sorting and managing files as well as archiving

You will have a close-to-operation role with varied tasks that develop your administrative skills. You will become part of an engaged team, gain insight into the work of social services, and have the opportunity to influence work processes while making a difference for people in the municipality every day.

QUALIFICATIONS

This is a role for you who want to work closely with core operations and have an important function in a team where collaboration and quality are in focus. You will have a varied workday with both independent responsibility and close cooperation with caseworkers. The position gives you good insight into the work of social services and the opportunity to develop your administrative skills in a socially important organization.

We are looking for someone who has:

• High school education in natural sciences, social sciences, economics, commerce, or other education deemed relevant by the employer
• At least two years of experience in administrative work
• Good knowledge of the Swedish language in speech, writing, and reading comprehension

It is meritorious if you:

• Have experience in administrative work within social services or a government agency
• Have knowledge of the operational system Treserva
• Have experience with Flexite and the Office suite
• Have experience in invoice management and case registration
• Have started studies to become a social worker

To succeed in the role, you are:

• Structured and goal-oriented, plans, organizes, and prioritizes work. Meets deadlines and achieves set goals.
• Stable and secure, handles stress constructively and maintains calm under pressure. Creates trust and confidence.
• Collaborative, works selflessly and focuses on common goals. Finds solutions that benefit the whole.
• Solution-oriented, identifies problems quickly and finds alternative solutions.
• Communicative, clear in speech and writing. Adapts language according to the situation, purpose, and audience.

We look forward to your application and to welcoming a new colleague who wants to contribute to an important social function!

OTHER

We offer you

You are important to us! As an employee in Gävle municipality, you have:

• Generous vacation terms, and as a new employee, you also have the right to paid vacation during your first year of employment
• Compensation for wellness and exercise when you have been employed for more than three months
• Several different insurances through our collective agreements, for example, sickness insurance and occupational injury insurance.

Read more about our benefits here: https://www.gavle.se/formaner (https://www.gavle.se/formaner)

Our values

Quality, responsiveness, and collaboration are the most important success factors for solving our mission in the best way. To do the right things and act wisely in our daily lives, it is important that we base our actions on our jointly stated values.

Read more about us as an employer and what it is like to work in Gävle municipality here: https://www.gavle.se/jobbahososs (https://www.gavle.se/jobbahososs)

Here you can read more about our organization: https://www.gavle.se/kommun-och-politik/kommunens-organisation/ (https://www.gavle.se/kommun-och-politik/kommunens-organisation/)

Gävle municipality belongs to the Finnish administrative area. Therefore, if you also speak Finnish in addition to our other competency requirements, it can be an asset.